Refunds and returns

23ZERO refunds and returns policy


23ZERO will accept returns of our product provided that: 

1. The product is unopened and unused (brand new condition)

2. It is within 30 days of purchase 

3. A restocking fee of 20% will apply 

Once we receive your item we will assess and if requirements are met then a full refund (minus shipping) will be issued

Under all circumstance the owner must assume the responsibility for return freight, Sufficient packaging to ensure no further damage occurs during freighting is also the responsibility of the owner as any further damage is between the freight company and the owner.



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